Frequently Asked Questions
Everything you need to know about your BOYA audio gear.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days depending on your location. Expedited shipping options are available at checkout for faster delivery.
What is BOYA's return policy for electronics?
We offer a 30-day return policy on all products. Items must be in their original packaging and in like-new condition to qualify for a full refund.
Do BOYA products come with a warranty?
Yes, all our electronic devices and microphones come with a standard 12-month manufacturer warranty covering defects in materials and workmanship.
How can I verify the authenticity of my BOYA product?
Every genuine BOYA product features a security code on the packaging. You can enter this code on our official website's verification page to ensure your item is authentic.
Are your microphones compatible with both iOS and Android?
Most of our microphones are cross-platform compatible. However, please check the specific product specifications for connector types like Lightning, USB-C, or 3.5mm TRS/TRRS.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.